Preparing Your Return: Please include all original packaging and product tags. When shipping, please wrap the box securely to protect the original product box during transit. You may keep any promotional materials included with your order.

How to Ship: The best way to return your item is through your local Post Office. Please do not use a private courier. We strongly recommend shipping with tracking to ensure your return reaches us safely.

No Authorization Required: As long as these conditions are met, you do not need to wait for prior authorization. You can simply ship your return back to us and fill out the form below to let us know it is on its way.

Return Address:
Spirit Moccasins
2420 Lynburn Cres
Nanaimo, BC, V9S 0C6
Canada

International Returns (Outside Canada): To avoid unnecessary customs duties, please mark your package clearly with: "Canadian made moccasins being returned for refund or exchange" and ensure you mark the package as NCV (Non-commercial Value). This allows customs to clear the goods without charging duties, as this is a return, not a commercial purchase.

Processing: Once we receive your return, we will process your refund within 1-2 business days.

Return Authorization: Please use your original order number as your Return Authorization. Simply write "RA# [Your Order Number]" clearly on the outside of your package.

Contact: 1-250-816-0431